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Front Desk
Anything we can help you with? Call (607) 324-1032 or email FrontDesk@JPMeyer.com
- Reception and check-out
- Appointment scheduling and confirmation
- Records management
- Accounting and bookeeping procedures
- Insurance processing
- Manage the schedule
- Answer phone and handle patient requests
- Preparation of written business communications
- Discuss treatment plans with patients and follow-up
- Cross-trained to assist Dr. Meyer with procedures
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Hi, I'm Lori. I work at the front desk with Diane and I have been here since July of 2005. I find myself very busy doing anything from being the first person to greet the patient and answer the telephone to scheduling appointments and checking patients out. I am also the one who will try to answer any billing and insurance questions the patient may have. I think the best part of my job is being able to get to know our patients on a first name basis and develop a good relationship with them. We live in a small local area so when you see a patient shopping at Walmart or eating lunch at Billy Schu's and they recognize you and say "hi", it makes you feel good. At the end of a busy day, I enjoy going home to spend quality time with my daughter Jaidyn.
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Hi, I'm Diane. I started working with the Meyer "family" in 2004. Since I came on board I enjoy interacting with all of our GREAT patients the best. I love helping people with their treatment plans. It's their first step towards good dental health. I also enjoy the challenge of working at a very busy dental office. There's a lot to keep up with to help the office run smoothly. We have an excellent team here and we all work great together to help each other out. Working the front desk is very challenging with so many phone calls, questions, treatment plans, checking patients out, managing the schedule and then of course keeping up with all of the different insurance plans. I also get to help Dr. Meyer with his procedures and since he has paid to further my skills as a certified dental assistant I've gotten to do more advanced procedures. Dr. Meyer is also helping me obtain an even more advanced level of assisting and I will soon be a licensed certified dental assistant. I have learned so many new things and I am very excited to use these new and advanced skills. When I'm done with a full day at the office I enjoy coming home to my husband, John and my 2 girls, Amber and Autumn. My girls are very active and keep me VERY busy when I get home.
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